A High-Impact Program for
Accelerated Results

That depends on you!

While the positive psychology coaching approach is battle-tested and has been proven in the field of personal development, as with any coaching program, your results depend on your commitment to creating the change and transformation that the program promises.

The results of this program can vary depending on your goals and will be measured based on expectations we set together at the beginning of the program. However, common results include increased self-awareness, enhanced communication skills, drastically improved performance, and greater satisfaction and fulfillment in both personal and professional life.

You absolutely can!

If you want to continue with group coaching beyond the 3 sessions included in this package, write to me at [email protected] and I will help place you into a cohort amongst your existing peers (should any of them also choose to continue), or the next available group that follows your area of focus.

If you feel like you’re ready to receive dedicated one-on-one coaching with me, I offer several convenient packages with easy online payment options. See all my available packages here.

For maximum impact and the best results, it’s recommended that you complete the program within the set timeframe. It is important to keep pace with your group and mutual progress.

Maintaining a weekly rhythm is also important to build consistency, and will help the exercises and tools designed to help you stay fresh in your mind.

However, I get it – the service industry can be hectic! If you still need to break progression of your scheduled sessions for any reason, reach out to me at [email protected] and we can discuss how to adjust your schedule will still getting the best out of your program.

Coaching fees are to be paid in advance prior to the start of the engagement. Fees are non-refundable.

Payments can be made online by credit or debit card, PayPal, or bank transfer.

Please check the details of the packages I offer on this page for an up-to-date selection of payment options, including instalment plans.

Group coaching is delivered over 4 weeks, in 4 weekly virtual sessions. The first session is a one-on-one session designed to help you with your specific needs. During this time, based on what we discuss, I will also assess which of my programs: Service Excellence, Personal Excellence, or Leadership Excellence, will have the most benefit and impact for you.

After our session, I will place you into a cohort built around your specific program.

The following 3 sessions will be group sessions in your cohort.

It’s highly recommended that you make it to all 3 of your group sessions to build on your weekly progress. However, if you must cancel, please provide 24 hours’ advance notice.

If you can’t attend due to unforeseen events and are unable to give me advance notice, I will be able to give you access to the resources you need to catch up, including a recording of the group session. Please write to me at [email protected].

In the capacity of a professional coach, I will honour ethical obligations when coaching you.

I hold myself to high Standards of Conduct for professional coaches. I will avoid any conflicts of interest, and if the potential for a conflict of interest does arise, I let you know and we will deal with it in whatever way best serves you.

I will be available to you by email and voicemail in between our scheduled meetings. We will set expectations in our one-on-one session.

If you’d like to request additional time with me, (for e.g. for assessments, reviewing documents, reading or writing reports, or engaging with me outside coaching hours) reach out to me at [email protected] and I will do my best to accommodate you!

Please note, out-of-hours engagements are based on my availability and may attract an additional charge.

Positive psychology coaching interventions use a variety of proven tools such as customer feedback surveys, performance metrics, qualitative assessments, and more. The tools we will use will be tailored for your goals and needs.

The group coaching program is designed to be customisable and adaptable to individuals across a variety of industries.

Whether you work in healthcare, hospitality, or any other industry that requires service excellence, this coaching can help you develop the skills and mindset needed to succeed.